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decide what to focus on
Continuous Improvement
Deciding
Productivity
November 15, 2022

How to decide what to focus on

You're in a meeting.  And you think of something else you need to do.  And the something else is non-urgent.  And the something else has nothing to do with the
by Brendan Cullen
answer phone
Continuous Improvement
Deciding
Productivity
November 8, 2022

A client calls on the weekend.  What to do?

There was a question on LinkedIn recently as to what to do if a client calls on weekends.    What would you do?    Answer on autopilot?     Answer out of curiosity?    Ignore
by Brendan Cullen
go deeper than tactics
Continuous Improvement
Productivity
November 2, 2022

There’s more to this than just tactics

"I'm a tactic agnostic" is how a marketing mentor described himself to me once.    I was intrigued.    He wasn't being spiritual.    He was simply saying that he never ties himself
by Brendan Cullen
frog
Continuous Improvement
Deciding
Productivity
October 25, 2022

Eat a frog – but not every day

Mark Twain was a good writer. There's a saying attributed to him:    "Eat a live frog first thing in the morning and nothing worse will happen to
by Brendan Cullen
Plan - but not too much
Deciding
Productivity
Project Management
October 19, 2022

How much should you plan?

Have you any photos of the future?    Me neither.  As far as we know, time only goes in one direction.    A life is well-lived by not looking regretfully too much
by Brendan Cullen
knowledge sharing
Continuous Improvement
Productivity
October 12, 2022

Have you time to work on improving?

It was April 1994 - I was living in America.  I started a new job as a software engineer.  There was just one other software engineer in the business.  He
by Brendan Cullen
You choose who enters
Continuous Improvement
Deciding
Productivity
October 4, 2022

A lesson from a salesman

A salesman came to the door last week.      My son answered.    "Is your Mam or Dad home?"    "Yeah my dad's here - hang on and I'll
by Brendan Cullen
graveyard
Continuous Improvement
Deciding
Productivity
September 28, 2022

Working is good but…

How do you define productivity?    Working more hours to get more done?    Doing things faster so that you get more done per unit of time?  That's a classic definition.    Or
by Brendan Cullen
a little time to think
Continuous Improvement
Deciding
Productivity
September 20, 2022

A lesson from “Orange is the New Black”

Have you watched it?     I've just started the final ever episode - and I've loved it - the sort of show where you feel you've really gotten to know the
by Brendan Cullen
pareto principle
Deciding
Productivity
Project Management
September 13, 2022

Let’s talk about two of your clients

You have two clients - let's call them "Mary" and "John".    Mary buys more from you than John.  Is Mary the better client?    What if you earn a higher margin
by Brendan Cullen
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