There was a question on LinkedIn recently as to what to do if a client calls on weekends.
What would you do?
Answer on autopilot?
Answer out of curiosity?
Ignore it and then check later if they left a voicemail?
Decide whether or not to answer based on who it is and/or what projects you’re working on for them?
My response? Just two words:
The only time a client calls me at the weekend is a particular client who’s more importantly my friend and the calls are about us arranging when/where to drink our pints.
Clients treat you the way you let them – the way you train them to.
Boundaries are healthy. And helpful. But they need to be established. And clear. And cultivated.
Good productivity is productivity that’s sustainable in a healthy way. And that needs boundaries.
You’re the gatekeeper!
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